Great experience today. Had a professional fitting done by Tim.
Have had only excellent experiences with Stewart and team. Lots of expertise but treat you like a real person. Good relaxed atmosphere here.
He worked patiently with me to get the best bike fit possible. After riding my current carbon bike for 2 years and never feeling comfortable Tim was able to identify problems that needed corrections. Also, my carbon bike had a damaged seat stay that I was concerned about. We thoroughly discussed multiple options/solutions and I never felt any sales pressure. I felt informed and comfortable making decisions based on Tim's advice.
Can't say enough good about the whole crew at Maplewood Cycle. Thanks again guys!
Great helpful staff to size me as a tall person for a bike I could (barely) afford. The model I purchased was not in stock and unfortunately there was a break in communication among staff and my bike was not ordered when I purchased it. I'm an understanding person and this would have been no problem if I was notified, or even if they got back to me when I called the day after the bike was expected to arrive. After the second time I called I was finally informed of the miscommunication. I had made plans to go biking with my girlfriend visiting me, and if the staff had made the mistake and kept aware of the fact they told me it would arrive Wednesday and give me a call then or even the day after to let me know about the mistake i would still give them 4 or 5 stars, but I think 3 is a fair judgment of my experience with excellent selection and in store help but poor communication with my about order and poor responsiveness to my question about my order.
Very helpful staff, even when not purchasing same day! They have a good selection of riding attire, cycling shoes and pedals! They didn't upsell me on unneeded features (disc brakes as an example) and just explained how each features affects your riding experience. They also offer to demo ride any bike, before you buy.
Owner is honest, friendly, and professional. Have only dealt with him directly so far, but I will gladly continue returning to this shop. They were able to properly adjust my derailleur in a couple minutes, whereas two other local shops had it for days and didn't get it as well adjusted. He even showed me and explained some specific details about my cog setup to keep in mind when making adjustments at home. I'll gladly make the trip from St Charles to come to this shop.
We decided to switch my current components over to a Ti frame. I got a great deal and it was like an Indy 500 pit crew built my new bike. I walked out with my stripped carbon frame in hand and a new perfectly fitted Ti bike about 30 mins after we made the deal...truly amazing! So, no worries now about cracking another expensive delicate carbon frame and I think the look of Ti will continue to grow on me. Time to see if Ti really lives up to it's rep for long rides.
Maplewood Bicycle is a US Point Of Interest based in Maplewood, Illinois. Maplewood Bicycle is located at 7534 Manchester Rd, Maplewood, MO 63143, USA.
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